GMC Yukon XL 2000–2006
Common on this vehicle:
Record by record
1 records state a cause or a remedy. Each record is shown as short labels in the order fault → finding the cause → correction. Press a label to narrow to the records that state it.
Read the records one by one (1)
ELECTRICAL SYSTEM1
Manufacturer communication2000–2006 GMC YUKON XL ・ 2017-08-15
OnStar System Voice Commands and Number Response Issue
1Fault
Not stated
2Finding the cause
Steps to confirm (in the document’s order)
- Test the OnStar voice recognition (VR) system with the customer in the vehicle to verify the condition.
3Correction
Read the sentences of the record
From the manufacturer’s document
- Applies to:2000-2015 GM passenger cars and light duty trucks with OnStar Gen6, Gen7, Gen8, Gen9 or Gen10.
- Confirm:Test the OnStar voice recognition (VR) system with the customer in the vehicle to verify the condition.
Open the manufacturer’s document (PDF) ↗ The points above were read from this document.
- Remedy
- This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.

