Original text and source

Original text

This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.

Open the provider's page (external)

Source

Source: NHTSA Manufacturer Communications — Communication from a manufacturer to dealers (summary published by a government agency)
Reporter type: Manufacturer
Source reference: 10111964
Country / market: US
Language: en
Document version: Version 2 (2 held)
Note on the source: US federal government dataset of communications manufacturers sent to dealers. NHTSA publishes a summary of each communication, not its full text.

Dates

Incident date: Unknown
Received by source: 2017-08-15
Added to the source's file: 2017-08-15
Issued / published: 2014-02-26
First observed: 2026-10-05 02:21 UTC (initial bulk load)
This version fetched: 2026-10-05 03:49 UTC