Skip to content
FaultCrate

This is an open preview: every record can be read without an account.

Selected vehicle: 2006 · GMC Yukon XL Denali

Change vehicle →

← Back to cases

Source reference 10111964

Manufacturer communication — 2006 GMC YUKON DENALI XL

Fitment confirmedReporter type: ManufacturerELECTRICAL SYSTEM:SOFTWARE

Relation to the target vehicle

  • The source's vehicle field includes the trim.
Model year
Match 2006 — Source vehicle field
Model
Match YUKON DENALI XL — Source vehicle field
Trim
Match Denali — Source vehicle field

What the manufacturer’s document says

PIC3011H ・ information ・ for GM vehicles in general

Applies to

  • 2000-2015 GM passenger cars and light duty trucks with OnStar Gen6, Gen7, Gen8, Gen9 or Gen10.

    the passage
    2000-2015 All GM Passenger Car and Light Duty Trucks With OnStar Gen6, Gen7, Gen8, Gen9, or Gen10

Finding the cause

Steps to confirm (in the document’s order)

  • Test the OnStar voice recognition (VR) system with the customer in the vehicle to verify the condition.

    the passage
    Dealers should test the OnStar® voice recognition (VR) system with the customer in the vehicle to verify the condition.

What is needed

Parts and materials
Not stated
Labor time
Not stated
Special tools
Not stated
Scan tool
Not stated

Only what the technical documents state. "Not stated" does not mean not needed.

Compiled by reading the full text of the document; each point stands on the passage shown. Check the document itself, linked below, before working on a vehicle.

Stated content

  1. Communication summary

    本予備情報通知は、OnStarシステムが一部の数字および/または音声コマンドに適切に応答しない車両について、整備士に情報を提供するものです。販売店はユーザーに対してOnStarユーザーズガイドの作動特性を確認するよう案内すべきです。 Machine translation (unreviewed)

    This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
    Go to this passage in the original

Source

Source
NHTSA Manufacturer Communications
Source reference
10111964
Received by source
2017-08-15
Incident date
Unknown

Open original text and sourceOpen the provider's page (external)