Owner complaint — 2005 GMC YUKON XL

The course this record states

• Transfer Case Control Module (replaced) did not settle it; then Encoder Motor (replaced)（result not stated）

  I HAD TO HAVE IT TOWED TO THE DEALERSHIP. NOW THEY HAVE REPLACED THE ENCODER MOTOR BUT I AM STILL VERY CONCERNED THERE IS STILL MORE DAMAGE AND I AM GOING TO CONTINUE TO HAVE PROBLEMS WITH IT.

Taken by reading the record: where it says one piece of work did not settle the fault and other work followed. The passage it stands on is quoted.

Vehicles as recorded

• 2005 GMC YUKON XL This vehicle's overview →

Stated content

1. Service visit

   購入した販売店のサービス部門に2005年式ユーコンを複数回入庫させている。 Machine translation (unreviewed)

   I HAVE HAD MY 2005 YUKON IN THE SERVICE DEPARTMENT OF THE DEALERSHIP THAT I PURCHASED IT FROM ON SEVERAL OCCASIONS.

   Go to this passage in the original

2. Observed symptom

   SERVICE 4WDランプと横滑り防止装置DISABLEDランプが点灯し続ける。 Machine translation (unreviewed)

   THE SERVICE 4WD LIGHT AND STABILITY SYS DISABLED LIGHTS KEEP COMING ON.

   Go to this passage in the original

3. Work performed

   トランスファーモジュールを交換したが問題が継続したため、二番目のトランスファーモジュールを交換した。 Machine translation (unreviewed)

   THEY HAVE REPLACED THE FIRST TRANSFER CASE MODULE AND WHEN THE PROBLEM PERSISTED THEY REPLACED THE SECOND TRANSFER CASE MODULE.

   Go to this passage in the original

4. Original text (unclassified)

   私は STABILITY SYS を点検するよう頼んだが、リコールがなければただ点検することはできないと言われた。 Machine translation (unreviewed)

   I ASKED THEM TO CHECK THE STABILITY SYS BUT THEY SAID THEY COULDN'T JUST CHECK IT WITHOUT A RECALL.

   Go to this passage in the original

5. Original text (unclassified)

   ランプは点灯し続け、さらに問題が起き始めた。 Machine translation (unreviewed)

   THE LIGHTS CONTINUED TO COME ON AND MORE PROBLEMS STARTED OCCURRING.

   Go to this passage in the original

6. Observed symptom

   4Lと SERVICE 4WDランプと横滑り防止装置DISABLEDランプが点灯と消灯を繰り返し、2WDランプを点灯させたままにできず、4Lに入っていると表示されているのに2WDのままで、何度かロックしようとした。 Machine translation (unreviewed)

   THE 4L AND THE SERVICE 4WD LIGHT AND STABILITY SYS DISABLED LIGHTS WOULD ROTATE FLASHING AND I COULD NOT GET THE 2WD LIGHT TO STAY ON AND ALTHOUGH IT SAID IT WAS IN 4L IT WAS STILL IN 2WD AND IT TRIED TO LOCK UP A FEW TIMES.

   Go to this passage in the original

7. Observed symptom

   その後、NEUTRALの赤いランプが点灯し、両方の警告灯が点灯と消灯を繰り返していたが、2WDで走行していた。 Machine translation (unreviewed)

   THEN THE NEUTRAL RED LIGHT WAS ON AND BOTH WARNING LIGHTS WERE FLASHING BUT WAS STILL DRIVING IN 2WD.

   Go to this passage in the original

8. Observed symptom

   次に、2WD、4WD、NEUTRALのランプはすべて点灯していなかったが、両方の警告灯が点灯と消灯を繰り返し、ダッシュの(T/C)アイコンが表示されており、それを消すことができず、2WDで走行していた。 Machine translation (unreviewed)

   NEXT NONE OF THE 2WD, 4WD OR NEUTRAL LIGHTS WERE ON BUT BOTH WARNINGS WERE FLASHING AND THE (T/C) ICON ON THE DASH WAS DISPLAYED AND I COULDN'T GET THAT TO GO OFF BUT AGAIN WAS STILL DRIVING IN 2WD.

   Go to this passage in the original

9. Observed symptom

   最後に、4Lに完全にロックされ、ひどいグラインド音がしており、両方の警告灯が点灯し、(T/C)アイコンがすべて点灯しており、何をしても4Lから出すことができなかった。 Machine translation (unreviewed)

   FINALLY, IT WAS LITERALLY LOCKED INTO 4L, WAS MAKING AWFUL GRINDING NOISES, BOTH WARNINGS WERE FLASHING AND (T/C) ICON WERE ALL ON AND I COULDN'T GET IT OUT OF 4L NO MATTER WHAT I TRIED.

   Go to this passage in the original

10. Consequence (crash, danger)

    立ち往生した(夜間で遅い時間だった)。 Machine translation (unreviewed)

    I WAS STRANDED (IT WAS DARK AND LATE).

    Go to this passage in the original

11. Service visit

    販売店にレッカー車で運ぶことになった。 Machine translation (unreviewed)

    I HAD TO HAVE IT TOWED TO THE DEALERSHIP.

    Go to this passage in the original

12. Work performed

    エンコーダーモーターを交換したが、さらに損傷があるのではないかと非常に懸念しており、今後も問題が続くと思われる。 Machine translation (unreviewed)

    NOW THEY HAVE REPLACED THE ENCODER MOTOR BUT I AM STILL VERY CONCERNED THERE IS STILL MORE DAMAGE AND I AM GOING TO CONTINUE TO HAVE PROBLEMS WITH IT.

    Go to this passage in the original

13. Original text (unclassified)

    もしフリーウェイを走っていたか、もっと高い速度で走っていたら、ひどい事故に遭って重傷を負うか、さらに悪ければ死んでいたかもしれないと確信している！私は通勤に使い、顧客を乗せ、スポーツの試合や校外学習などに行く子どもたちをいつも乗せている。 この車両は 2005年6月に購入して以来ずっと問題が続いており、そのたびに深刻になっている！ Machine translation (unreviewed)

    IF I HAD BEEN GOING DOWN THE FREEWAY OR AT A HIGHER SPEED, I AM CONFIDENT THAT I COULD HAVE BEEN IN AN AWFUL ACCIDENT AND BEEN SERIOUSLY INJURED OR WORSE YET DEAD!I COMMUTE TO WORK, HAVE CLIENTS WITH ME AND ALWAYS HAVE CHILDREN WITH ME GOING TO SPORTING EVENTS, FIELD TRIP, ETC. THERE HAS BEEN ONGOING PROBLEMS WITH THIS VEHICLE SINCE I PURCHASED IT IN JUNE 2005 AND EACH TIME IT GETS MORE SERIOUS!

    Go to this passage in the original

Source

Source

NHTSA ODI Complaints

Source reference

10153277

Received by source

2006-03-20

Incident date

2005-12-01

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