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Source reference 10141319

Owner complaint — 2002 GMC YUKON

Reporter type: OwnerSTEERING

Vehicles as recorded

Stated content

Sentences whose label could not be settled automatically are shown as "Original text (unclassified)". They are left this way rather than risk a wrong category.

  1. Original text (unclassified)

    私の 2002 YUKON XL のステアリングコラムで繰り返し起きている問題についてお伝えするために書いている。 Machine translation (unreviewed)

    I AM WRITING TO TALK TO YOU ABOUT MY RECURRING ISSUES WITH MY STEERING COLUMN IN MY 2002 YUKON XL.
    Go to this passage in the original

  2. Observed symptom

    要するに、ガタガタ鳴る。 Machine translation (unreviewed)

    IN SHORT, IT RATTLES.
    Go to this passage in the original

  3. Observed symptom

    路上走行時にはステアリングコラムが低いドン、ドン、ドンという音でガタガタ鳴る。 Machine translation (unreviewed)

    ON THE ROAD, IT RATTLES AT A LOW THUD, THUD, THUD SOUND.
    Go to this passage in the original

  4. Observed symptom

    コーナリング時にはステアリングコラムが同じ音でガタガタ鳴る。 Machine translation (unreviewed)

    TURNING CORNERS, IT RATTLES WITH THE SAME SOUND.
    Go to this passage in the original

  5. Work performed

    最初、Berglund Chevrolet（Roanoke, VA）に持ち込んだ際、彼らはルブキットでこの問題を解決しようとした。 Machine translation (unreviewed)

    INITIALLY, WHEN I TOOK IT TO BERGLUND CHEVROLET, IN ROANOKE, VA, THEY ATTEMPTED TO REMEDY THE PROBLEM WITH A LUBE KIT.
    Go to this passage in the original

  6. Work performed

    問題が再び発生したため、持ち込んだところ、インターミディエイトステアリングコラムが交換された。 Machine translation (unreviewed)

    WHEN THE PROBLEM SURFACED AGAIN, I BROUGHT IT BACK AND THE INTERMEDIATE STEERING COLUMN WAS REPLACED.
    Go to this passage in the original

  7. Original text (unclassified)

    20,000 マイル (= 32,187 km)後、私は 3 度目にこの問題に直面している。 Machine translation (unreviewed)

    20,000 MILES LATER, I FACE THE PROBLEM FOR THE 3RD TIME.
    Go to this passage in the original

  8. Vehicle information

    路上走行のみで、オフロード走行は行っていない。 Machine translation (unreviewed)

    I DRIVE ON THE ROAD, NEVER OFF ROAD.
    Go to this passage in the original

  9. Vehicle information

    複数の車両を所有してきたが、常に150,000マイル (= 241,402 km)を超えるまで保持している。 Machine translation (unreviewed)

    I HAVE OWNED A NUMBER OF VEHICLES, AND ALWAYS HOLD ON TO THEM UNTIL THEY EXCEED 150,000 MILES.
    Go to this passage in the original

  10. Original text (unclassified)

    私はこれまでどの車両でも、ステアリングコラムを一つでも交換しなければならなかったことはなく、当然ながら、一つより多く必要とする車両など聞いたこともない。 Machine translation (unreviewed)

    NEVER HAVE I HAD TO REPLACE ONE STEERING COLUMN, IN ANY VEHICLE, AND I OBVIOUSLY HAVE NEVER HEARD OF A VEHICLE REQUIRING MORE THAN ONE.
    Go to this passage in the original

  11. Original text (unclassified)

    GMC から、第一世代の対策と第二世代の対策があったことを知らされた。 Machine translation (unreviewed)

    I HAVE LEARNED FROM GMC THAT THERE WAS A FIRST GENERATION FIX AND A SECOND-GENERATION FIX.
    Go to this passage in the original

  12. Original text (unclassified)

    自分がどちらの世代のものを受けたのかはよく分からないが、それが対策になっていなかったことは分かっている。 Machine translation (unreviewed)

    I REALLY DON'T KNOW WHICH GENERATION I GOT, BUT I DO KNOW IT WAS NOT A FIX.
    Go to this passage in the original

  13. Original text (unclassified)

    いくらか言い争った末、最初の修理は保証でまかなわれた。 Machine translation (unreviewed)

    AFTER SOME ARGUING, THE FIRST REPAIR WAS COVERED.
    Go to this passage in the original

  14. Original text (unclassified)

    二度目も同様にまかなわれたが、もう一度言い争った後でのことだった。 Machine translation (unreviewed)

    THE SECOND WAS COVERED, AS WELL, BUT ONLY AFTER ARGUING ONCE MORE.
    Go to this passage in the original

  15. Original text (unclassified)

    私はこの問題、つまり GMC が是正の必要があると認めた問題について、満足のいく是正を一度も受けていないのだから、これは再び、私の費用負担なしで修理されるべきであることは、私には完全に明らかに思える。 Machine translation (unreviewed)

    IT SEEMS PERFECTLY CLEAR TO ME THAT THIS SHOULD BE REPAIRED AGAIN, AT NO COST TO ME, BECAUSE I HAVE NEVER RECEIVED A SATISFACTORY REMEDY TO THIS PROBLEM '' A PROBLEM ACKNOWLEDGED BY GMC AS NEEDING TO BE REMEDIED.
    Go to this passage in the original

  16. Original text (unclassified)

    私の車両に、効果のあるステアリングコラムの解決策が施されていないことは明白である。 Machine translation (unreviewed)

    IT IS OBVIOUS THAT MY VEHICLE HAS NOT GOT THE STEERING COLUMN SOLUTION THAT WORKS.
    Go to this passage in the original

  17. Original text (unclassified)

    車両のステアリングコラムを 20,000 マイル (= 32,187 km)ごとに交換することになるとは、誰も思わないはずである。 Machine translation (unreviewed)

    NO ONE SHOULD EXPECT TO REPLACE A STEERING COLUMN ON A VEHICLE EVERY 20,000 MILES.
    Go to this passage in the original

Not found in this report

The following items were not found in the original text. What is not stated is treated as unknown.

  • Inspection
  • Reported cause

Classification is automated. Check the original text for anything missed.

Source

Source
NHTSA ODI Complaints
Source reference
10141319
Received by source
2005-10-31
Incident date
2005-10-29

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