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GMC Yukon XL 2000–2006

GMC Yukon XLModel years 2000–2006

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Common on this vehicle:

issueRadio shows a disc error when a media disc is inserted (unsupported disc format or damaged disc)Remove

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Known issuesRadio shows a disc error when a media disc is inserted (unsupported disc format or damaged disc)1

  1. Manufacturer communication2002–2006 GMC YUKON XL ・ 2018-05-07

    Media Disc Error Message - Preliminary Information

    1. 1Fault

      • Some customers may comment that they receive an error message when a media disc is installed.

    2. 2Finding the cause

      Possible causes

      • Not all systems are able to play Blu-Ray discs, DVDs, or CD-R/CD-RW discs.

      Steps to confirm (in the document’s order)

      1. Verify that the system is capable of playing the selected disc format before performing any repairs.
      2. Inspect the DVD or CD for damage; too many or deep scratches may prevent it from operating correctly.
      3. It is usually helpful to take the suspect disc to a like vehicle with the same RPO codes to verify whether the disc is compatible or in good operating condition.

    3. 3Correction

      This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.

      What the documents say to do

      Radio shows a disc error when a media disc is inserted (unsupported disc format or damaged disc)

      Confirm

      • Verify that the system is capable of playing the selected disc format before performing any repairs.
    Read the sentences of the record

    From the manufacturer’s document

    • Applies to：The document addresses 2002-2015 GM passenger cars and light duty trucks.
    • Condition：Some customers may comment that they receive an error message when a media disc is installed.
    • Cause：Not all systems are able to play Blu-Ray discs, DVDs, or CD-R/CD-RW discs.
    • Confirm：Verify that the system is capable of playing the selected disc format before performing any repairs.
    • Confirm：Inspect the DVD or CD for damage; too many or deep scratches may prevent it from operating correctly.
    • Confirm：It is usually helpful to take the suspect disc to a like vehicle with the same RPO codes to verify whether the disc is compatible or in good operating condition.

    Open the manufacturer’s document (PDF) ↗ The points above were read from this document.

    Remedy
    This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.