Electrical, wiring and powerModel years 2002–2015Manufacturer
Radio shows a disc error when a media disc is inserted (unsupported disc format or damaged disc)
PIC6036 is worded by class: 2002-2015 GM passenger cars and light duty trucks.
FaultCrate・Radio shows a disc error when a media disc is inserted (unsupported disc format or damaged disc)
Some customers may comment that they receive an error message when a media disc is installed.
Not all systems are able to play Blu-Ray discs, DVDs, or CD-R/CD-RW discs.
What to do
- Verify that the system is capable of playing the selected disc format before performing any repairs.
- Inspect the DVD or CD for damage; too many or deep scratches may prevent it from operating correctly.
- It is usually helpful to take the suspect disc to a like vehicle with the same RPO codes to verify whether the disc is compatible or in good operating condition.
Applies to
- The document addresses 2002-2015 GM passenger cars and light duty trucks.
See the evidence (1 documents, 6 passages)
| Document | Publisher | Date |
|---|---|---|
| [1]PIC6036 Radio Display Showing Disc Error When A Media Disc Is Inserted ↗ | ManufacturerGeneral Motors | — |
Applies toThe document addresses 2002-2015 GM passenger cars and light duty trucks.
2002-2015 GM Passenger Cars and Light Duty Trucks— [1]
First signsSome customers may comment that they receive an error message when a media disc is installed.
Some customers may comment that they receive an error message when a media disc is installed— [1]
Why it happensNot all systems are able to play Blu-Ray discs, DVDs, or CD-R/CD-RW discs.
Not all systems are able to play Blu-Ray Discs, DVD's, or CD-R/CD-RW discs.— [1]
How to confirmVerify that the system is capable of playing the selected disc format before performing any repairs.
Please verify that the system is capable of playing the selected disc format before performing any repairs.— [1]
How to confirmInspect the DVD or CD for damage; too many or deep scratches may prevent it from operating correctly.
Inspect the DVD or CD for any signs of damage; too many or deep scratches may prevent a DVD or CD from operating correctly.— [1]
How to confirmIt is usually helpful to take the suspect disc to a like vehicle with the same RPO codes to verify whether the disc is compatible or in good operating condition.
It is usually helpful to take the suspect disc to a like vehicle with the same RPO codes to verify if the disc is compatible, or in good operating condition.— [1]
Put together by FaultCrate from public records and technical documents. The cause and the repair are for the workshop to decide with the vehicle in front of it. Counts are records, not failure rates.
List the records (1 that can be opened)
Records whose recall number, document number or text matches. Each line says why it matched.
- Media Disc Error Message - Preliminary InformationManufacturer communication 2018-05-07・document number matches