Body, doors and interiorModel years 2003–2005Manufacturer
Center console cupholder and ashtray lid will not close (Denali; latch pulled out of its retainer)
The article names 2003-05 GMC Sierra Denali, Yukon Denali/XL and Cadillac Escalade/EXT/ESV; it does not name non-Denali Yukons.
FaultCrate・Center console cupholder and ashtray lid will not close (Denali; latch pulled out of its retainer)
Customers may be pulling up on the cover instead of pushing down to let the automatic release work; the pull applies excessive force and pulls the latch out of the retainer while it is locked.
What to do
- If the latch is missing, inspect inside the lower console and remove the broken latches to prevent squeaks and rattles.
- Replace the latch assembly with p/n 89040109, and replace both the ashtray door and the cupholder door latches, so the customer does not return with the same condition.
Part numbers printed in the document
89040109Latch,Front Floor Console Ashtray DoorLook up at RockAuto (aftermarket candidates) ↗Search the web ↗
Discontinued (no successor stated)as stated by GMPartsGiant (checked 2026-10-06) ↗
The numbers are as the document prints them. The name and the replacing number are what the pages of GMPartsGiant, a reseller of genuine parts and not GM, state. Aftermarket equivalents are not checked here (the links only search by number). Confirm the fit for the vehicle (VIN) before ordering.
Caution
- Do not re-use a latch that has become loose, and do not replace the lower bezel assembly.
Applies to
- Owners of some 2003-05 GMC Sierra Denali, Yukon Denali/XL and Cadillac Escalade/EXT/ESV may comment that the center console cupholder and ashtray lid will not close.
See the evidence (1 documents, 5 passages)
| Document | Publisher | Date |
|---|---|---|
| [1]GM TechLink, March 2005 ↗ | ManufacturerGeneral Motors | 2005-03-01 |
Applies toOwners of some 2003-05 GMC Sierra Denali, Yukon Denali/XL and Cadillac Escalade/EXT/ESV may comment that the center console cupholder and ashtray lid will not close.
Owners of some 2003 -05 GMC Sierra Denali, Yukon Denali/XL and Cadillac Escalade/EXT/ESV may comment that the center console cupholder and ashtray lid will not close.— [1]
Why it happensCustomers may be pulling up on the cover instead of pushing down to let the automatic release work; the pull applies excessive force and pulls the latch out of the retainer while it is locked.
When opening the cover, customers may be incorrectly pulling up on the cover as opposed to pushing down on the cover to let the automatic release work properly. During the pull-up motion of the cover, an over-design force is applied, causing the latch to be pulled out of the retainer while it is in the lock position.— [1]
How to confirmIf the latch is missing, inspect inside the lower console and remove the broken latches to prevent squeaks and rattles.
If the latch is missing during diagnostics, inspect the area inside the lower console and remove the broken latches, to prevent squeaks and rattles.— [1]
RepairReplace the latch assembly with p/n 89040109, and replace both the ashtray door and the cupholder door latches, so the customer does not return with the same condition.
Replace the latch assembly with p/n 89040109, as well as both the ashtray door and cupholder door latches. This will eliminate the customer returning with the same condition.— [1]
CautionDo not re-use a latch that has become loose, and do not replace the lower bezel assembly.
TIP: Do not re-use any latch that has become loose. Do not replace the lower bezel assembly.— [1]
Put together by FaultCrate from public records and technical documents. The cause and the repair are for the workshop to decide with the vehicle in front of it. Counts are records, not failure rates.
List the records (1 that can be opened)
Records whose recall number, document number or text matches. Each line says why it matched.
- Center console cupholder and ashtray lid will not close: latch pulled out of its retainerManufacturer communication 2005-03-01・document number matches