Owner complaint — 2003 GMC YUKON XL 1500

Vehicles as recorded

• 2003 GMC YUKON XL 1500 This vehicle's overview →

Stated content

1. Conditions

   この問題が当車両で2回目の発生である。 Machine translation (unreviewed)

   THIS IS THE SECOND TIME FOR THIS PROBLEM TO OCCUR WITH THIS VEHICLE.

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2. Contact and responses

   05/03/2011にお客様相談窓口に苦情（10398842）を申し立てた。 Machine translation (unreviewed)

   I FILED A COMPLAINT ( 10398842 ) WITH YOUR DEPARTMENT ON 05/03/2011.

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3. Original text (unclassified)

   その日以降、私たちは会議のために車両を DALLAS, TX まで運転したが、車両の問題はなかった。 Machine translation (unreviewed)

   SINCE THAT DATE, WE DROVE THE VEHICLE TO DALLAS, TX FOR A CONVENTION WITH NO VEHICLE PROBLEMS.

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4. Observed symptom

   6月5日、ヒューストンからの帰路で、交通渋滞中に運転中に、予警なく車両がエンジン減力するというメッセージを表示した。 Machine translation (unreviewed)

   THEN ON JUNE 5TH, WE WERE RETURNING FROM HOUSTON WHEN THE VEHICLE WITHOUT ANY WARNING GAVE A MESSAGE THAT THE ENGINE WAS GOING TO REDUCED POWER WHILE WE WERE DRIVING IN TRAFFIC.

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5. Consequence (crash, danger)

   他のドライバーに危険だったため、安全に駐車できる場所まで移動する必要があった。 Machine translation (unreviewed)

   WE HAD TO WORK OUR WAY TO A SAFE AREA TO PARK BECAUSE WE WERE A HAZARD TO OTHER DRIVERS.

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6. Contact and responses

   本日午後、この問題への対応を求めてゼネラルモーターズに電話した。 Machine translation (unreviewed)

   THIS AFTERNOON I CALLED GENERAL MOTORS TO GET SOME RESPONSE TO THIS PROBLEM.

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7. Original text (unclassified)

   エンジンが自らを損傷から保護していたのだと、また言われた。 Machine translation (unreviewed)

   I WAS TOLD AGAIN THAT THE ENGINE WAS PROTECTING ITSELF FROM DAMAGE.

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8. Contact and responses

   再度、エンジンを保護することが乗員を保護することより重要かと質問したが、担当者はこの問題について対応が厳しかった。 Machine translation (unreviewed)

   AGAIN, I ASKED IF IT WAS MORE IMPORTANT TO PROTECT THE ENGINE THAN THE OCCUPANTS, THE REPRESENTATIVE WAS RATHER TESTY ABOUT THE ISSUE.

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9. Original text (unclassified)

   アメリカではどんな自動車も、緊急でないことのために交通の中で停止すべきではないと私が言うと、返答はなかった。 Machine translation (unreviewed)

   THERE WAS NO RESPONSE WHEN I SAID THAT NO AUTOMOBILE IN AMERICA SHOULD SHUT DOWN IN TRAFFIC FOR A NON EMERGENCY.

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10. Consequence (crash, danger)

    特にドライバーが車両の操作を失うため。 Machine translation (unreviewed)

    ESPECIALLY SINCE THE DRIVER LOOSES CONTROL OF THE OPERATION OF THE VEHICLE.

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11. Original text (unclassified)

    出力低下の間のメータークラスターの写真があり、すべてのゲージが正常だったことが写っているので、車両に何か問題があると予想する理由はなかった。 Machine translation (unreviewed)

    I HAVE A PICTURE OF THE INSTRUMENT CLUSTER DURING THE REDUCED POWER INTERVAL WHICH SHOWS THAT ALL GAUGES WERE NORMAL SO THERE WAS NO REASON TO EXPECT ANY ISSUES WITH THE VEHICLE.

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12. Observed symptom

    エンジンは500 RPMであり、速度を上げることはできなかった。 Machine translation (unreviewed)

    THE ENGINE WAS AT 500 RPM AND WOULD NOT GAIN SPEED.

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13. Vehicle information

    低走行距離でよく整備された車両である。 Machine translation (unreviewed)

    THIS IS A LOW MILEAGE WELL MAINTAINED VEHICLE. *TR

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Source

Source

NHTSA ODI Complaints

Source reference

10405982

Received by source

2011-06-11

Incident date

2011-06-05

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