Owner complaint — 2002 GMC YUKON

Vehicles as recorded

• 2002 GMC YUKON This vehicle's overview →

Stated content

1. Observed symptom

   左折時にパワーステアリングが完全に失効した。 Machine translation (unreviewed)

   WHILE MAKING A TIGHT LEFT TURN, THE POWER STEERING FAILED COMPLETELY.

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2. Vehicle information

   ユーコンは72000マイル (= 115,873 km)しか走行していなかった。 Machine translation (unreviewed)

   THE YUKON ONLY HAD 72000 MILES ON IT.

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3. Contact and responses

   ディーラーで修理に出したとき、GMCは走行距離を理由にワランティサービスを拒否した。 Machine translation (unreviewed)

   WHEN I HAD IT REPAIRED AT THE DEALER, GMC DENIED WARRANTY SERVICE DUE TO MILEAGE.

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4. Original text (unclassified)

   サービスアドバイザーは、新しいパワーステアリングポンプは設計が異なるので、再度の故障を心配する必要はないはずだと言った。 Machine translation (unreviewed)

   THE SERVICE ADVISOR SAID THAT THE NEW POWER STEERING PUMP WAS OF A DIFFERENT DESIGN SO WE SHOULD NOT HAVE TO WORRY ABOUT ANOTHER FAILURE.

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5. Original text (unclassified)

   彼は、この故障が起きるのは珍しくないと言った。 Machine translation (unreviewed)

   HE SAID IT WAS NOT UNCOMMON FOR THIS FAILURE TO HAPPEN.

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6. Original text (unclassified)

   ポンプ内部でシャフトが折れた。 Machine translation (unreviewed)

   THE SHAFT BROKE INSIDE THE PUMP.

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7. Original text (unclassified)

   プーリーは無傷のままだった。 Machine translation (unreviewed)

   THE PULLEY WAS STILL INTACT.

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8. Original text (unclassified)

   もし妻が運転していたら、車をコントロールするのに非常に苦労しただろう。 Machine translation (unreviewed)

   HAD MY WIFE BEEN DRIVING, SHE WOULD HAVE HAD A VERY DIFFICULT TIME CONTROLLING THE CAR. *JB

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Source

Source

NHTSA ODI Complaints

Source reference

10152127

Received by source

2006-03-07

Incident date

2006-02-06

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