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Source reference 10131603

Owner complaint — 2003 GMC YUKON XL

Reporter type: OwnerSTEERINGSUSPENSION

Vehicles as recorded

Stated content

Sentences whose label could not be settled automatically are shown as "Original text (unclassified)". They are left this way rather than risk a wrong category.

  1. Original text (unclassified)

    2003 GMC YUKON XL は新車のときからフロントサスペンションとステアリングコラムに複数の問題が起きている。 Machine translation (unreviewed)

    2003 GMC YUKON XL HAS BEEN EXPERIENCING MULTIPLE PROBLEMS WITH FRONT SUSPENSION AND STEERING COLUMN SINCE IT WAS NEW.
    Go to this passage in the original

  2. Original text (unclassified)

    約 4,000 マイル (= 6,437 km)で、曲がるとき、加速するとき、止まるとき、またはスピードバンプを越えるときにステアリングコラムに感じられるドスン／ポンという音のため販売店に持ち込んだ。 Machine translation (unreviewed)

    AT APPROX. 4,000 MILES, TOOK TO DEALER FOR THUMPING/POPPING SOUND THAT COULD BE FELT IN STEERING COLUMN WHEN TURNING, ACCELERATING, STOPPING OR OVER A SPEED BUMP.
    Go to this passage in the original

  3. Work performed

    販売店がインターミディエイトステアリングシャフトにグリースを詰めた。 Machine translation (unreviewed)

    DEALER PACKED INTERMEDIATE STEERING SHAFT WITH GREASE.
    Go to this passage in the original

  4. Outcome

    Not improved

    効果がなかった。 Machine translation (unreviewed)

    DID NOT WORK.
    Go to this passage in the original

  5. Service visit

    販売店に戻した。 Machine translation (unreviewed)

    TOOK BACK TO DEALER.
    Go to this passage in the original

  6. Work performed

    販売店がインターミディエイトシャフトを交換した。 Machine translation (unreviewed)

    DEALER REPLACED INTERMEDIATE SHAFT.
    Go to this passage in the original

  7. Outcome

    Improved

    ステアリングコラムには何も感じられなくなった。 Machine translation (unreviewed)

    NOTHING MORE FELT IN STEERING COLUMN.
    Go to this passage in the original

  8. Original text (unclassified)

    約 12,500 マイル (= 20,117 km)で、ポンという異音と、F. タイヤの内側トレッドの異常な摩耗／フェザリングを直してもらうため、YUKON を再び販売店に持ち込んだ。 Machine translation (unreviewed)

    AT APPROX. 12,500 MILES TOOK YUKON BACK TO DEALER TO REMEDY POPPING NOISE AND UNUSUAL WEAR/FEATHERING ON INSIDE TREAD OF F. TIRES.
    Go to this passage in the original

  9. Inspection

    販売店は異音を再現できなかった。 Machine translation (unreviewed)

    DEALER COULD NOT DUPLICATE NOISE.
    Go to this passage in the original

  10. Original text (unclassified)

    アライメントが狂っており、保証の対象外だと言われた。 Machine translation (unreviewed)

    SAID ALIGNMENT WAS OFF AND NOT COVERED BY WARRANTY.
    Go to this passage in the original

  11. Cost

    アライメント/ローテーションの費用を支払う必要があった。 Machine translation (unreviewed)

    HAD TO PAY FOR ALIGNMENT/ROTATION.
    Go to this passage in the original

  12. Service visit

    妻が利用可能なテックが同乗できる時に車を戻した。 Machine translation (unreviewed)

    WIFE TOOK VEHICLE BACK WHEN TECH. WAS AVAILABLE TO RIDE ALONG.
    Go to this passage in the original

  13. Original text (unclassified)

    妻はテックを車両に乗せた状態で YUKON に異音を再現させることができた。 Machine translation (unreviewed)

    WIFE WAS ABLE TO GET YUKON TO DUPLICATE NOISE WITH TECH. IN VEHICLE.
    Go to this passage in the original

  14. Original text (unclassified)

    TSB には、クロスメンバーからボルトを外し、ボルト穴を広げ、潤滑し、元に戻してトルクをかけるとあった。 Machine translation (unreviewed)

    TSB SAID TO REMOVE BOLTS FROM CROSS MEMBER, BORE BOLT HOLES, LUBRICATE, REPLACE AND TORQUE.
    Go to this passage in the original

  15. Outcome

    Recurred

    敷地を出ないうちにノイズが戻った。 Machine translation (unreviewed)

    DIDN'T GET OFF OF THE LOT BEFORE NOISE RETURNED.
    Go to this passage in the original

  16. Service visit

    25,000マイル (= 40,234 km)時点で、さらなる異常なタイヤ摩耗と解決していないポップ音の後、ユーコンを販売店に戻した。 Machine translation (unreviewed)

    NOW AT 25,000 MILES, AFTER MORE UNUSUAL TIRE WEAR AND THE UNRESOLVED POPPING NOISE, TOOK YUKON BACK AT DEALERSHIP.
    Go to this passage in the original

  17. Work performed

    サービスマネージャーは新しいTSBに従ってワッシャーを注文してポップ音の恒久的な修正を試み、アライメント公差を試験中である。 Machine translation (unreviewed)

    SERVICE MANAGER ORDERED WASHERS AS PER NEW TSB FOR PERMANENT FIX OF POPPING NOISE AND IS EXPERIMENTING WITH ALIGNMENT TOLERANCES.
    Go to this passage in the original

  18. Original text (unclassified)

    サービスエリアの駐車場から 10 フィート (= 3.05 m)出ただけで、ポンという異音はまったく同じである。 Machine translation (unreviewed)

    JUST DROVE 10 FEET OUT OF SERVICE AREA PARKING LOT AND POPPING NOISE IS EXACTLY THE SAME.
    Go to this passage in the original

  19. Original text (unclassified)

    サービスマネージャーが同乗して問題を確認できるよう、月曜 08/08/05 にまた持ち込まなければならない。 Machine translation (unreviewed)

    HAVE TO TAKE IT BACK IN ON MONDAY 08/08/05 SO THE SERVICE MANAGER CAN RIDE ALONG TO OBSERVE PROBLEM.
    Go to this passage in the original

  20. Original text (unclassified)

    職場のフロントエンドの専門家に話したところ、彼は私たちの 2000 年式以降の G.M. のフリート車両（100+）でも同じ問題が起きていると示唆した。GM の担当者が点検に来て、問題を確認して帰ったと言っていた。 Machine translation (unreviewed)

    TALKED TO A FRONT END SPECIALIST AT WORK AND HE INDICATED THAT WE ARE EXPERIENCING SAME PROBLEMS WITH OUR 2000 & UP G.M. FLEET VEHICLES.(100+) SAID GM REP CAME TO INSPECT, NOTED THE PROBLEM AND LEFT.
    Go to this passage in the original

  21. Reported cause

    フロントエンド専門家は、GM トーションバーサスペンションシステムに欠陥があってこれらの問題のほとんどを引き起こしているが、GMの代表者はそれを認識または解決しないと述べた。 Machine translation (unreviewed)

    FRONT-END SPECIALIST SAID THAT THERE IS A DEFECT IN GM TORSION BAR SUSPENSION SYSTEM THAT IS CAUSING MOST OF THESE PROBLEMS BUT GM REPS WILL NOT ACKNOWLEDGE OR REMEDY. *JB
    Go to this passage in the original

Source

Source
NHTSA ODI Complaints
Source reference
10131603
Received by source
2005-08-04
Incident date
2003-12-15

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