GMC Yukon 2000–2006

▸Known issuesCenter console cupholder and ashtray lid will not close (Denali; latch pulled out of its retainer)1

1. Manufacturer communication2003–2005 GMC YUKON DENALI ・ 2005-03-01

   Center console cupholder and ashtray lid will not close: latch pulled out of its retainer

   1. 1Fault

      Not stated

      ↓→

   2. 2Finding the cause

      Possible causes

      • Customers may be pulling up on the cover instead of pushing down to let the automatic release work; the pull applies excessive force and pulls the latch out of the retainer while it is locked.

      Steps to confirm (in the document’s order)

      • If the latch is missing, inspect inside the lower console and remove the broken latches to prevent squeaks and rattles.
      ↓→

   3. 3Correction

      Repair

      • Replace the latch assembly with p/n 89040109, and replace both the ashtray door and the cupholder door latches, so the customer does not return with the same condition.

      Part numbers printed in the document

      • 89040109Latch,Front Floor Console Ashtray DoorLook up at RockAuto (aftermarket candidates) ↗Search the web ↗

        Discontinued (no successor stated)as stated by GMPartsGiant (checked 2026-10-06) ↗

      The numbers are as the document prints them. The name and the replacing number are what the pages of GMPartsGiant, a reseller of genuine parts and not GM, state. Aftermarket equivalents are not checked here (the links only search by number). Confirm the fit for the vehicle (VIN) before ordering.

      Caution

      • Do not re-use a latch that has become loose, and do not replace the lower bezel assembly.
   Read the sentences of the record

   From the manufacturer’s document

   • Applies to：Owners of some 2003-05 GMC Sierra Denali, Yukon Denali/XL and Cadillac Escalade/EXT/ESV may comment that the center console cupholder and ashtray lid will not close.
   • Cause：Customers may be pulling up on the cover instead of pushing down to let the automatic release work; the pull applies excessive force and pulls the latch out of the retainer while it is locked.
   • Repair：Replace the latch assembly with p/n 89040109, and replace both the ashtray door and the cupholder door latches, so the customer does not return with the same condition.
   • Caution：Do not re-use a latch that has become loose, and do not replace the lower bezel assembly.
   • Confirm：If the latch is missing, inspect inside the lower console and remove the broken latches to prevent squeaks and rattles.

   Open this issue of GM TechLink ↗ The points above are read from an article of TechLink, GM’s monthly publication for dealership technicians. The article itself is not reproduced here.

   Remedy

   Console Cupholder and Ashtray Owners of some 2003 -05 GMC Sierra Denali, Yukon Denali/XL and Cadillac Escalade/EXT/ESV may comment that the center console cupholder and ashtray lid will not close. When opening the cover, customers may be incorrectly pulling up on the cover as opposed to pushing down on the cover to let the automatic release work properly. During the pull-up motion of the cover, an over-design force is applied, causing the latch to be pulled out of the retainer while it is in the lock position. Replace the latch assembly with p/n 89040109, as well as both the ashtray door and cupholder door latches. This will eliminate the customer returning with the same condition. TIP: Do not re-use any latch that has become loose. Do not replace the lower bezel assembly. If the latch is missing during diagnostics, inspect the area inside the lower console and remove the broken latches, to prevent squeaks and rattles.