NHTSA ODI Complaints 10145155

原文と出典

原文

ON 07/14/03 AT 22602 MILES, WE TOOK OUR 2002 YUKON XL (REGENCY EDITION) TO SUSS PONTIAC IN DENVER, COLORADO, TO INVESTIGATE A CLUNKING/KNOCKING SOUND COMING FROM THE SUSPENSION WHEN TURNING WHICH CAUSED THE STEERING WHEEL TO VIBRATE. ON OCCASION, THE STEERING WHEEL HAD EXCESSIVE PLAY IN THE WHEEL AND WOULD HESITATE WHEN TURNING. SUSS PONTIAC VERIFIED THE COMPLAINT AND FOUND THE "INTERMEDIATE STEERING SHAFT" DRY AND CLUNKING. THE SHAFT WAS THEN LUBED AS PER BULLETIN #II-00-02-35-003B AND WE WERE TOLD AT THE TIME THAT THE PROBLEM SHOULD NOT REOCCUR. THE PROBLEM RECURRED DURING THE FALL OF 2005 WHILE VACATIONING IN TEXAS. AFTER DISCUSSING THE INCIDENT OVER THE PHONE WE WERE TOLD THAT IT WAS NOT A SAFETY CONCERN, MORE OF AN IRRITATION TO THOSE INSIDE THE VEHICLE AND WE SHOULD HAVE NO PROBLEM GETTING HOME. WE MADE IT BACK TO DENVER WITHOUT INCIDENT, BUT VERY ANNOYING. ON 10/25/05, THE VEHICLE WAS TAKEN TO A DIFFERENT DEALERSHIP (LEN LYALL OF AURORA, CO) ONLY TO LEARN THAT A NEW BULLETIN (# UNKWN) HAD BEEN ISSUED REQUIRING THAT THE "INTERMEDIATE STEERING SHAFT" BE REPLACED. LEN LYALL THEN PULLED A VEHICLE SERVICE INQUIRY LISTING ALL SERVICES PERFORMED ON THE VEHICLE. HOWEVER, IT WAS NOTED IN THE SUMMARY THAT THE SHAFT HAD BEEN REPLACED, BUT MY COPY OF THE INVOICE REFERRED TO THE SHAFT BEING LUBED. I AM NOW TROUBLED BY THE FACT THAT GMC FOUND IT NECESSARY TO REPLACE THE SHAFT AND STILL TELLING ME THAT IT IS NOT A SAFETY CONCERN. I WOULD THINK THAT ANYTHING HAVING TO DO WITH THE ESSENTIAL COMPONENT (BRAKES, STEERING, TIRES, ETC) IS A LIFE SAFETY ISSUE. DOES IT TAKE SOMEONE TO BE SERIOUSLY INJURED OR DIE TO INSTITUTE A MANDATORY RECALL? *JB

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出典

情報源: NHTSA ODI Complaints — 行政機関に寄せられた所有者の苦情
報告者の区分: 所有者
情報源での番号: 10145155
国・市場: US
言語: en
文書版: 第1版（保持1版）
情報源についての注記: US federal government dataset. Complaints are unverified consumer reports, not confirmed defects.

日時

発生日: 2003-07-14
情報源の受付日: 2005-12-14
情報源のファイルへの追加日: 情報源のAPIが返さないため不明
発行・公表日: 情報源のAPIが返さないため不明
初回観測: 2026-10-05 12:45 JST （初回の一括取得）
この版の取得: 2026-10-05 12:45 JST