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Selected vehicle: 2006 · GMC Yukon XL Denali

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Source reference 10135337

Manufacturer communication — 2006 GMC YUKON DENALI XL

Fitment confirmedReporter type: ManufacturerELECTRICAL SYSTEM:SOFTWARE

Relation to the target vehicle

  • The source's vehicle field includes the trim.
Model year
Match 2006 — Source vehicle field
Model
Match YUKON DENALI XL — Source vehicle field
Trim
Match Denali — Source vehicle field

What the manufacturer’s document says

PIT5264A ・ information ・ for GM vehicles in general

Applies to

  • Applies to all 2000-2015 GM passenger cars and light duty trucks with a Gen6, Gen7, Gen8, Gen9 or Gen10 OnStar system.

    the passage
    Models: 2000-2015 All GM Passenger Car and Light Duty Trucks With Gen6, Gen7, Gen8, Gen9, or Gen10 OnStar System

Finding the cause

Possible causes

  • The condition exists because the existing cell phone provider has no roaming agreements in areas outside of Canada.

    the passage
    This condition is present due to the existing cell phone provider not having roaming agreements in areas outside of Canada.

Compiled by reading the full text of the document; each point stands on the passage shown. Check the document itself, linked below, before working on a vehicle.

Stated content

  1. Communication summary

    本プリリミナリ情報通知は、カナダから米国への移動中の車両について、技術者に情報を提供するものである。米国内では、ターンバイターン方向指示を受信することができない。既存の通信事業者がカナダ外の地域でローミング契約を有していないため、ターンバイターン機能の動作に必要なパケットデータの送信がサポートされていない。米国を移動中の顧客には、3つのオプションがある。まず、車両にナビゲーションラジオが装備されている場合、「Destination Download」をリクエストすることができる。次に、顧客がOnStar RemoteLink アプリを使用している場合、方向指示を車両に送信できる。3番目のオプションは、車両に?500 電話番号?をロードすることである。新しい500 電話番号がロードされると、顧客はハンズフリーコーリング分を使用できなくなる。顧客が今後ハンズフリーコーリングを復元することを選択した場合、新しい電話番号が車両に割り当てられる。以前の電話番号は利用できない。 Machine translation (unreviewed)

    This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
    Go to this passage in the original

Source

Source
NHTSA Manufacturer Communications
Source reference
10135337
Received by source
2018-05-07
Incident date
Unknown

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