Owner complaint — 2006 GMC YUKON

Relation to the target vehicle

• The source's vehicle field says Yukon; whether it is an XL is not stated.
• The trim (Denali) is not stated.

Model year

Match 2006 — Source vehicle field

Model

Unknown YUKON — Source vehicle field

Trim

Unknown

Stated content

1. Observed symptom

   リアテールゲートアクチュエーターが動作しなくなった。 Machine translation (unreviewed)

   THE REAR TAILGATE ACTUATOR QUIT WORKING.

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2. Observed symptom

   リモコンもキーもリアテールゲートを開錠できない。 Machine translation (unreviewed)

   THE REMOTE NOR THE KEY WOULD UNLOCK THE REAR TAILGATE.

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3. Original text (unclassified)

   これは、警告もそれ以前の不具合もなく、作動しなくなった。 Machine translation (unreviewed)

   THIS QUIT WORKING WITH NO WARNING AND NO PRIOR ISSUES.

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4. Original text (unclassified)

   また、リモコンも何度も登録し直さなければならなかった。 Machine translation (unreviewed)

   ALSO THE REMOTE CONTROLS HAVE HAD TO BE RE-KEYED MANY TIMES.

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5. Original text (unclassified)

   車両は販売店に持ち込まれ、アクチュエーターは当初、保証で交換された。 Machine translation (unreviewed)

   THE VEHICLE WAS TAKEN TO THE DEALER AND WAS THE ACTUATOR ORIGINALLY REPLACED UNDER WARRANTY.

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6. Contact and responses

   翌日ディーラーから電話があり、サービスアドバイザーが「間違いを犯した」と述べ、$495.00は実際には保証対象外であると言われた。 Machine translation (unreviewed)

   I RECEIVED A CALL FROM THE DEALER THE NEXT DAY STATING THE SERVICE ADVISER "MADE A MISTAKE" AND THE $495.00 WAS IN FACT NOT UNDER WARRANTY.

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Source

Source

NHTSA ODI Complaints

Source reference

10722016

Received by source

2015-05-28

Incident date

2014-12-10

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