Owner complaint — 2006 GMC YUKON XL 1500

Relation to the target vehicle

• The trim (Denali) is not stated.

Model year

Match 2006 — Source vehicle field

Model

Match YUKON XL 1500 — Source vehicle field

Trim

Unknown

Stated content

1. Original text (unclassified)

   2006 GMC YUKON XL - 2006年1月（JAN.）に購入し、走行中に車両から悪臭が出るため、納車の 1 か月後に整備に出した。 Machine translation (unreviewed)

   2006 GMC YUKON XL - PURCHASED IN JAN. 2006, THE VEHICLE WAS TAKEN IN FOR SERVICE 1 MONTH AFTER TAKING DELIVERY FOR FOUL SMELL EMITTING FROM VEHICLE WHILE MOVING.

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2. Original text (unclassified)

   リアデファレンシャルが臭いを出していると診断され、彼らはフルードを旧来の合成タイプに交換し、有機系の新しいタイプのフルードに使われているグレープシードエキスの臭いだと主張した。 Machine translation (unreviewed)

   IT WAS DIAGNOSED AS THE REAR DIFFERENTIAL PRODUCING THE ODOR, THEY CHANGED THE FLUID TO THE OLD SYNTHETIC TYPE, AND CLAIMED IT WAS THE SMELL OF THE GRAPE SEED EXTRACT USED IN THE ORGANIC NEW TYPE FLUID.

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3. Original text (unclassified)

   これでは問題は解決せず、次にサービスセンターは耐熱等級の高いオイルを試したが、これでも臭いの問題は直らなかった。 Machine translation (unreviewed)

   THIS DID NOT SOLVE THE PROBLEM, THE NEXT TIME THE SERVICE CENTER TRIED AN OIL WHICH HAD A HIGHER HEAT RATING, THIS DID NOT FIX THE SMELL PROBLEM.

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4. Work performed

   GM顧客クレーム対応後、サービスセンター4回目の訪問でリアデファレンシャルをリビルドした。 Machine translation (unreviewed)

   ON THE 4TH VISIT TO THE SERVICE CENTER AND AFTER OPENING A CUSTOMER CLAIMS CASE WITH GM, THEY REBUILT THE REAR DIFFERENTIAL.

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5. Outcome

   Temporarily improved

   最初の6～8ヶ月間は問題が解決したように見えたが、その後異臭が戻り、GM顧客クレーム対応を再度開くまで著しく悪化した。 Machine translation (unreviewed)

   THIS SEEMED TO SOLVE THE PROBLEM FOR ABOUT THE FIRST 6-8 MONTHS, THE SMELL RETURNED AND GOT SIGNIFICANTLY WORSE UNTIL I OPENED ANOTHER CASE WITHGM CUSTOMER CLAIMS.

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6. Original text (unclassified)

   彼らとやり取りしている間に車両のデファレンシャルが壊れ、GM がどう対応するかを決めるまで、私は自費でレンタカーを借りることになった。 Machine translation (unreviewed)

   WHILE WORKING WITH THEM THE DIFFERENTIAL WENT OUT ON THE VEHICLE LEAVING ME TO RENT A CAR ON MY OWN UNTIL GM DECIDED WHAT THEY WERE GOING TO DO ABOUT IT.

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7. Contact and responses

   現在GMとのBBBケースが進行中である。 Machine translation (unreviewed)

   I AM CURRENTLY IN A BBB CASE WITH GM.

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Source

Source

NHTSA ODI Complaints

Source reference

10206354

Received by source

2007-10-19

Incident date

2007-10-08

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